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Reviews shown here have been placed by customers purchasing from our website. Upon completing a purchase, each customer has the option to leave a review about their experience.
Excellent customer experience, web site was very clean with a logical format. We have three different Subaru's in our family, I will definitely be back.
Easy order and pick up
Thanks
THANK YOU
Great! Andy was a big help.
Always nice to get a discount
So far so good. Chris in parts was great!
Thanks guys! :)
Very. Thanks, easy to find parts
Great self service and support
Excellent!
Simple, thanks!
Happy customer
Parts Department is great!
Your site’s option for picking up from your location could be simplified. Why have is enter a shipping address when we already selected pick up locally and we’ve had to enter our billing address.
fast ,easy service.
parts & Service Dept @ Maita Subaru were outstanding! This site however wont accept my address as valid. I had trouble with Email acceptance also. I am picking up my order. If there is a problem contacting me use ph #9162548837/email Monica95864@gmail.com. PLEASE update my account if it did'nt take.Thank you.
All good.
Easy
Please, let me pick-up my ATF at the dealership... thank you
Love it pls don’t go away from this service like Toyota
forces you to put in Shipping address even when its set to pick up at the dealership.
Alan in the Service Department was extremely helpful. He took the time to assist in making sure my process of ordering online was easy and uneventful. Thanks to him my parts will be ready for installation on my Monday scheduled service(s).
So far so good, a nationally competitive price for the part I ordered. 21% less than my other local dealer.
My vin didn’t work. Is that because of how old my car is?
During checkout, your system asks for last 8 digits of VIN, but returns an error unless entire VIN is entered. Very confusing.
Awesome OEM with discounted price thanks. Alan SB
nice
GREAT!
:)
Tanks a lot for easy site navigation.
Just what we were looking for. Great deal.
finding my not common parts was a bit hard the service guys were great and even told me online is cheaper class act there most places would be quiet and take a few bucks over their reputation
MySubaru app is difficult to navigate. I had to leave the cart to get my VIN and was difficult to get back to the cart to purchase.
Works great. The system did not recognize my VIN though. Hoping it doesn't cause issue.
Good gays
Chris in parts was wonderful.
Do not understand why text "Invalid VIN (F3203879)" is displayed when accurate details were provided.
Ordering parts online is always super easy. Love being able to stop in and pick up at my local Subaru dealer.
Thanks for your help Chris!
Easy to order.
You said my VIN was invalid but it's the one (last 8 digits) from my DMV registration and from my window sticker. B3423790.
Always good!keep that good work please.
Excellent Service
Always a pleasure doing business with Maita!
Pretty easy
Easy, convenient, good pricing for a dealership
Great customer service
Great service!
Excellent service
Great saving Money
Good
ordering was easy and the price was fine
I really enjoy stopping by the parts department and picking up new goodies for my new vehicle. Thanks Maita!
Great.
YOU GUYS DID FAN FREAKING TASTIC!!! SHOUT OUT TO CHRIS JONES AND CHRISTINA!!
good
Very nice service.Thank you
Thank you!!
Good experience. Straight forward. Best prices in town.
The folks at Maita Subaru parts on Auburn Blvd. are amazing. Always assisting me with parts for my 2005 Outback XT. Thanks as always! Much appreciated.
ok
A nice discount
Chris at parts was very helpful on the phone before this purchase. Thanks man!
You did good
Took me awhile to find the Rear Brake diagram of the car but i found it
Rog was very helpful in navigating website to purchase part
quick and easy!
Thank you for all your help!
Christina is an ANGEL who works tirelessly for her customers and needs an immediate raise!! Don't lose this valuable employee!
Great
Parts representative Chris was very helpful. Appreciated his help!
they always have my parts when needed at a good pricing. thanks
Maita Subaru was very helpful, I called Mike in the Parts Department and he helped me ensure these parts would fit my car. While the dealership did not have parts in-stock, he did assure me that the part will include everything I will need for installation when I get it shipped to home.
Very hard to find motor oil on the site and it tells me the oil does not fit my car
Very easy to order.
Bought my STI here. Thank goodness the parts are cheaper.
Easy to do on line. Picking up at Maita dealership
Difficult to find car accessories on the Subaru web site. Order was easy once located the part I needed.
Excellent Website!
EXCELLENT !!!
Great help!
Great way to order parts
Thank you!!!
My experience working with the Maita so far buying two new vehicles this year was excellent. Talking to the parts department to answer questions was just ad great.
great could be easier to find parts though i had to find the part number on another site first
easy to use website. able to find everything that i needed for sure
I talked to Christina in parts and I have never had such fantastic service. She is a rarity in todays world. Give that Girl a Raise.
Parts Dept. at your Auburn store is awesome! Very helpful and pleasant to deal with
Ok, except that I apparently was not able to use my USAA American Express card on your site, so I had to use PayPal which worked with the American Express.
Always a breeze using the online orders
GIVE CHRIS JONES A RAISE
easy, thanks
Awesome
goo Good and simple
GREAT ONLINE SHOPPING EXPERIENCE! THANKS! LOVE MY SUBARU AND LOVE MY LABRADOR LUCY!
Excellent service!
great
Great transaction, thanks.
awesome service. i spoke to someone at the parts department named Mike, he was a huge help.
Parts guys are awesome! Super helpful to figure out what I needed. High fives to everyone!
Thank you!
Thanks guys!!!!
Very helpful, Thanks
yes
Parts Department is AWESOME with customer service!! Thank you!
Contacted Chris via phone with questions. He was very helpful, explained estimated availability of the cargo box, and advised me to order one to get on the list for special order. Top notch service and parts pricing, so far.
Great prices - very competitive to the online parts, only free pickup!
Thank you! :)
It would be great if there is an option to schedule an installation of the hitch that I just purchased.
Awesome doing business with Maura Subaru.
Thank you guys!!!
So far, so good. As long as parts are correct and unopened, I'm happy.
Very easy to order part.
Thanks guys!!!
Smooth transaction.
Thank you again! :)
easy and simple to use, not to mention good prices!!! I love dealing with out local Subaru deal and techs!!!
This purchase was made possible because of the help that I received from the parts desk, over the phone on 3/13 at about 9:00 am. Thank you!
Please call me at 916-834-1934 when order has arrived. Thx.
Chris is always the best.
Outstanding service and easy website.
Excellent customer service by your parts representative on the phone. I’m on my way to pick it up!
Easy and good discounts. Thanks
A great parts dept.
Great way to get parts!
Ordering is easy. Let's see how it goes from here
gREAT!
Sac. Maita Subaru always has the easiest way to shop for accessories and always it stock.. great service department too I drive all the way from Modesto when I need anything.
Easy to navigate site and order parts quickly and efficiently. Definitely appreciate the free in store pick-up option, to avoid the costly shipping charges.
easy and fast. thanks
As long as you know what you're looking for ordering parts online is very easy.
Great service see you soon. The
Once again a happy customer with the parts I ordered. Thank you to the parts department folks!
Great! As always
Happy about the parts I ordered.
Excellent customer service!!!
Estoy Feliz y agredido. I am happy and thankful for Mr. C. Jones and Maita Subaru's excellent customer service. I will be making a Youtube channel of the installation process of the parts I ordered. You guys rock!!!
Quick and convenient.
Mike in the service dept gave great customer service!
Quick and easy! Nice website layout.
Whoever I spoke with over the phone was awesome!
Great website. Found my part quick and easy.
Stay Postive everyone!
Chris at the parts department was very helpful, and was handling the customer service counter very well.
great!
Excellent prices and convenient pickup.
part in stock for easy pickup
I want to see more accurate photos of the specific parts, I didn't like going to Google to confirm that the actual sub part numbers would match up to my specific vehicle
You guys are quick and responsive. I drive from roseville to avoid the Subaru at the automall. They require you to inquire with them for the part, and they get the wrong part. You guys are awesome.
The site was a bit stubborn but I appreciate the discount and also the help from the Parts staff at Maita.
awesome
Fast and Easy!
Thanks again !!!
Great prices - thanks again - Heath
Super easy!!! Better price than WeatherTech :)
I was having difficulty finding what I needed online and so called your parts department. Your representative was extremely patient in helping me complete the order. Very impressive
Finding the auto dimming exterior mirrors was very challenging to find and locate it should be easier to find parts for a specific vehicle
Thanks to Chris for emailing the part number.
Reasonable price thanks.
Fantastic as always
Online ordering very easy!
The price for purchase in person at the dealership should be the same as dealership pickup.
Fast!
Easy to order. Thank you!
Easy!
So far, so good! Online ordering process was easy!
The online store was pretty good but it is confusing when parts are labelled "left" and "right" because I don't know if that in the frame of reference of the driver or from someone viewing the car from in front of it. It would be better to list these items as "passenger" and "driver" side. Both parts used the same stock image although they have different actual alignment (mirror image of each other) so that did not clear it up either.
Easy to use parts ordering.
none
Easy convenient navigate to find the parts :)
thx
Very easy & fast ordering
Easy transaction
Great! Super helpful!!
Very easy to deal with, best price. We live on the Big Island of Hawaii and many things need to be purchased fro the mainland. Thanks
Love the team at Maita Subaru!
Saved $110 using the site rather than ordering from parts Dept. Thanks
Easy to navigate
So far, so good!
Simple, fast, convenient!
Very easy to find the part and purchase
Best place to buy the parts I need! Quick and easy!
I found your store after searching through quite a few pages on google. You didn't pop up under a shopping search, but I'm so glad I found this page. I can't wait for my order arrive!
I did great!
Easy ordering.
Great. Easy to find parts I need. Just wish there was an ETA on the parts at check out. That way I can let my mechanic know when I need an appointment for.
User friendly
absolutely wonderful way to order my parts...
I just do not know when this order will be available for pick up...
Gteat
VERY easy purchase!!
Great experience!
Easy to pay. Unable to find a search option on site.
An additional field in necessary to specify the address before place the order. The rest is fine
So far, So good...
easy
easy process
online order process/website excellent... awaiting the parts!
Awesome!!
great...so far, so good!!
Thumbs Up !
5 Star
would have liked to pick up at local subaru, but could not figure out how to do that.
????????
Easy site to navigate and order stuff.
always great
very nice. Thank you
Tends to be a little on the complicated side but I managed. My main complaint would be that it would not accept my American Express card but did accept a Visa card. It shows a picture of an American Express card at the point of payment though.
So far so good
so far very good